Question 1

Do you provide emergency plumbing?

Accepted Answer

Yes. Our emergency line is answered 24 hours a day, seven days a week for burst pipes, major leaks, boiler breakdowns and blocked toilets.

Question 2

What areas do you cover?

Accepted Answer

West London and surrounding areas, including Twickenham, Hounslow, Isleworth, Harrow, Uxbridge, Slough and Windsor. Use the postcode checker or call to confirm.

Question 3

How do I book a plumber?

Accepted Answer

Call 07990 806015, or use the Book Now page to pick a service, date and time. We confirm every booking by phone.

Question 4

Do you provide boiler installation?

Accepted Answer

Yes. We survey the property, advise on the right boiler and install it with Gas Safe compliant engineers.

Question 5

Do you repair leaks?

Accepted Answer

Yes — including tracing hidden leaks behind walls and under floors before opening anything up.

Question 6

Do you install radiators?

Accepted Answer

Yes. New, replacement and relocated radiators, including towel rails and thermostatic valves.

Question 7

Do you install bathrooms?

Accepted Answer

Yes, as an additional service alongside our plumbing and heating work — from a new suite to a complete renovation or wetroom.

Question 8

How quickly can I get an appointment?

Accepted Answer

Emergencies are handled the same day where possible. For planned work we'll offer the earliest slot available when you call.

Question 9

Do you provide quotes?

Accepted Answer

Yes. Estimates are free and the price is agreed before any work starts.

Question 10

Do you work on residential properties?

Accepted Answer

Yes — residential is the majority of our work. We also cover light commercial properties and landlord maintenance.